Privacy Policy

Last updated October 4, 2026

This policy explains what the Avansa Personal AI Assistant ("Avansa", "we") collects when you text us or join the waitlist, how we use it, and the choices you have. We wrote it in plain language on purpose.

We never sell your mobile number or opt-in data, and we never share them with third parties or affiliates for marketing or promotional purposes.

What we collect

• Your mobile number, when you text us or sign up for the waitlist.
• Your messages and the details of what you ask for, such as a restaurant, date, time, party size, and the name for a reservation.
• Calls we place for you: the number we called, the call's transcript, and the result.
• Waitlist details: your name, email, and mobile number, plus whether you agreed to receive texts, when, and from which IP address.
• Your SMS opt-in and opt-out status, so we respect STOP and START.

How we use it

• To do what you ask: understand your request, phone the business, and text you the result.
• To give a business the details it needs for your request, such as the reservation name, party size, time, and a contact number for you.
• To run the service safely: prevent abuse, enforce usage limits, and fix problems.

We don't use your data for advertising, and we don't sell it.

Who else handles it

We use a few service providers to run Avansa. They process data only so that we can provide the service:

• Twilio, which delivers text messages and carries phone calls.
• Vapi, which runs the AI voice on calls we place for you.
• Anthropic and OpenAI, whose AI models read your requests and help run calls.
• Google, for looking up businesses and their phone numbers.
• Railway and Vercel, which host our servers and website.

The business we call for you hears the details of your request on the call. We may also disclose information if the law requires it.

Text messaging originator opt-in data and consent are excluded from all of the sharing described above. That information is not shared with any third party.

Text messages: STOP and HELP

Avansa texts you only in reply to your own requests. Message frequency varies with how much you use it. Message and data rates may apply.

• Reply STOP at any time to stop receiving texts. We'll send one message confirming you're unsubscribed, then nothing more.
• Reply START to opt back in.
• Reply HELP for help and contact information.

How long we keep it

We keep your request history and call results while you use Avansa, so it can remember the conversation. Ask us and we'll delete your data. We keep a record of your opt-out so we don't text you again.

Your choices

You can ask to see, correct, or delete your data at any time by emailing us. Reply STOP to stop all texts.

Children

Avansa is not for anyone under 18, and we don't knowingly collect data from children.

Changes

If we change this policy, we'll update the date above. For significant changes, we'll let users know by text.

Contact

Email david@avansa.ai, or text HELP to +1 (888) 540-8188.